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How do we really watch video ads on Facebook?

Artificially overstating the effectiveness of video advertising through Facebook – a mistake, or a deliberate attempt to mislead customers?

But there is a third way. In some countries, the independent study of the online advertising market based on user-centric methodology is already under way (gemiusAdReal; www.adreal.gemius.com). Neither Facebook nor the Google Group has to agree to participate in the measurement, because the data comes from software installed on the computers of panellists who visit Facebook, YouTube or any other website. What’s more, adverts are studied in exactly the same model in which they are purchased – after all, the purchasing of Facebook and YouTube is also ‘user-centric’. In the near future, Gemius will introduce the study to new markets.

Thanks to a sample of many thousands of internet users, we study how ads are viewed, and we have separate statistics for different countries, including Poland, Romania, Germany, Russia and Ukraine. We know that the average viewing time for online video ads on Facebook on the PC platform is 5-7 seconds, and that on average only 1/3 of internet users view videos for longer than 3 seconds. And we know that, once they start viewing, the vast majority will watch to the end. So it comes as no great surprise that the Facebook statistics changed so radically when they altered the metric from ‘Average Duration of Video Viewed’ to ‘Average Watch Time’.

What else do we know about how ads are viewed on Facebook? We know that, in the eastern markets (Russia and Ukraine), women view them for less time than men. And we know that no average can be directly translated to specific creations. Advertisers are increasingly, and very creatively, taking advantage of the potential of new online video channels where they pay for the initial guaranteed 3 or 5 seconds (for Facebook and YouTube, respectively), and not for the entire 15 or 30 seconds of airtime. They employ two strategies. The first involves very short videos of 6-8 seconds, in which the creative agency should convey the most important message in the first 3-5 seconds. In the context of these short forms, VCR (video completion rate) statistics generalised for all campaigns can be quite deceptive in comparison to the reality, and they should be analysed by format. The second strategy involves the emission of a long film (e.g. 1-2.5 minutes).

Investing in a good, interesting creation that will attract the target group can result in very long viewing times among the people who matter the most. This is the point where content marketing meets media buying. Nike and Adidas have been implementing this strategy for some time now – we saw it during Euro 2016 and the Olympics. In early August, the weekly emission of Nike’s video recorded an average viewing time of 127 seconds for males aged 7-19, and 65 seconds in the ‘All’ group (data for the Polish market, source: gemiusAdReal). After first congratulating Nike's strategy, we are struck with the thought that this kind of campaign overstates the average 6-second contact time with adverts on Facebook and is probably much lower for the 30 seconds.

This means that we can creatively use the potential of online videos on Facebook – but in order to do this, we need to measure the effects of their actions, know the benchmarks for our segment, and – most importantly – not be condemned by statistics from Facebook alone. The gemiusAdReal study of the online advertising market has also given us the opportunity to observe the results of our competition on Facebook and to see which videos were the most popular with our target audience. Of course, this goes beyond the analysis of our own campaigns – it opens up new opportunities, not only for media houses, but also for strategic and creative agencies.

Programmatic and big data mean big benefits, but without independent studies they may turn into one big trap.